Privacy Policy
Privacy Policy
Customer information is the most important asset of any business. In light of recent information security incidents, canhanf.com understands that protecting customer information is extremely important. Therefore, Canhanf.com will only collect information that is truly necessary for transactions between the two parties with the sole purpose of making the customer experience on Canhanf.com comfortable and convenient. You may visit Canhanf.com anonymously unless you have an account on the site and log in with your username and password. For feedback and contributions, please email cafetaichinh247@gmail.com. Canhanf.com is always ready to listen to customer feedback. Our Privacy Policy fully complies with the applicable laws on personal data protection.
PART 1: PERSONAL INFORMATION PRIVACY POLICY
- Purpose of collecting personal information:
Canhanf.com does not sell, share, or exchange customers' personal information collected on the website with any third party. Collected personal information will only be used within the company. When you register an account on Canhanf.com, the personal information we collect includes:
– Name
– Date of birth
– Gender
2. Scope of use of information:
The above information will be used for one or more of the following purposes:
– Delivering purchases you made on Canhanf.com.
– Notifications about deliveries and customer support.
– Providing product-related information.
– Processing orders and providing services and information via our
website as requested by you.
In addition, we will use the information you provide to help manage customer accounts; confirm and perform financial transactions related to your online payments; check data downloaded from our website; improve interface and/or content of site pages and customize for easier use; identify visitors to the website; study user demographics; send you information we think may be useful or as requested by you, including information about products and services, provided you do not object to being contacted for these purposes.
We may share your name and address with our delivery service or providers so that they can deliver to you.
When you register as a member on the Canhanf.com website, we will also use your personal information to send promotional/marketing information. You can unsubscribe from these messages at any time using the unsubscribe function in the promotional communications.
Payments you make through the website will be processed by our company, Công ty TNHH Trên Trung Bình. You must provide accurate information to us or our agents or the site and keep it updated and notify us of any changes.
Order details will be stored by us but for security reasons we will not publicly display them directly. However, you can check them by logging in to your personal account on the website. There you can view complete details of completed orders, open orders, and upcoming deliveries, as well as manage address information, banking information, and newsletters you have subscribed to. You must ensure that account access is kept confidential and do not disclose it to unauthorized third parties. We will not be responsible for misuse of passwords unless it is our fault.
3. Data retention period:
Customers' personal information will be kept until the customer requests deletion or the customer logs in and cancels it. In all cases, the customer's personal information will be securely stored on Canhanf.com's servers.
4. Parties or organizations that may access that information:
We will not share your information with any other company except those companies and third parties directly involved in delivering items you purchased on Canhanf.com. In certain special cases, Canhanf.com may be required to disclose personal information, for example, when there are grounds to believe disclosure is necessary to prevent threats to life or health, or for law enforcement purposes. Canhanf.com commits to comply with Privacy Laws and National Privacy Principles.
Collecting computer data when you visit Canhanf.com: our servers will automatically store information that your browser sends. This information includes:
– Your IP address
– Browser type
– Websites you visited before coming to our website
– Pages on Canhanf.com that you visited
– Time spent viewing those pages, product searches on the site, access
time and date, and other statistics.
This information is collected for analysis and evaluation to help improve the website, services, and products we provide. Those data will not be linked to other personal information.
As noted above, Canhanf.com uses Google Analytics features based on display advertising data including: remarketing reports, report on ad impressions across the Google Display Network, DoubleClick reports, behavioral & interest reports in Google Analytics. Please visit Google's ad settings (https://www.google.com/settings/ads) to opt-out of display advertising from Google Analytics and customize Google Display Network ads.
In addition, Canhanf.com uses Google Analytics remarketing to advertise online; third parties (including Google) may display Canhanf.com ads on partner websites. Canhanf.com and third-party providers, including Google, will use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick) to inform, optimize, and serve ads based on past visits to the site, and to report on campaign performance and interactions.
5. Address of the organization collecting and managing information:
Công ty TNHH Trên Trung Bình, located at 62 Tran Quang Khai, Tan Dinh Ward, District 1, Ho Chi Minh City
6. Methods and tools for consumers to access and modify data.
Customers have the right to provide personal information to us and may change that decision at any time. Customers have the right to review, update, and correct their personal information by logging into their account and editing their personal details or requesting that we do so.
You can log in to the Canhanf.com website to update your personal information.
7. Complaint reception and resolution mechanism for consumers
If you have any questions or concerns about this Policy or our actual practices in collecting and managing personal information, please contact us by email at cafetaichinh247@gmail.com or by hotline at 090 9277 741. Canhanf.com is always ready to receive customer feedback.
8. Protecting customers' personal information.
Canhanf.com ensures that all collected information will be securely stored. We protect your personal information by:
– Limiting access to personal information.
– Using technology products to prevent unauthorized computer access.
– Deleting personal information when it is no longer necessary for our
record-keeping purposes.
Use of Cookies
When customers use services or view content provided by Canhanf.com, we automatically collect and store certain information in server logs. This information includes:
– Details about how customers use Canhanf.com services such as search queries.
– Internet protocol (IP) address.
– Device and error information such as errors, system activity, hardware settings, browser type, browser language, date and time of requests, and referring URL.
– Cookies that can uniquely identify a browser or customer's account.
PART 2: PAYMENT SECURITY POLICY
When purchasing on Canhanf.com, you have two payment options:
– Option 1: Bank transfer
– Option 2: Payment by international cards Visa, Master, JCB
The card payment system on Canhanf.com is provided by licensed payment gateway partners operating legally in Vietnam. Therefore, Canhanf.com's payment security standards comply with the payment gateway partners' security requirements.
Additionally, Canhanf.com has its own transaction security standards to ensure the safety of customers' payment information.
Changes to the Privacy Policy
Canhanf.com reserves the right to change and edit the Privacy Policy at
any time. Any changes to this policy will be posted on our website.